Red Room Chronicles

Dissecting Marriott Hotels One Business Trip At A Time

Glacial Internet Access

Posted in Observations | permalink |

Slow Wireless Access

I have a huge pet peeve when it comes to paying extra for services in a hotel. If you pay extra for something it better be good.

Up until a few months ago here at the Houston Marriott Westchase the in room wireless internet access was free. At that time I felt glad to get what I was given even though it was slow. Once the service went pay for play I assumed that average speeds would improve. Alas, they haven’t.

To make matters worse, some rooms offer much more reliable wired access. Those are the rooms that I want to stay in. If I’m paying $9.95 a day I want reliable, speedy internet access. Unfortunately, a minority of the rooms are wired and sometimes I’m just too darn tired to do the shuffle to a room that meets my needs. Tonight is one of those nights.

So I’m left paying for an internet connection that teeters somewhere between 1.0 and 10.0 megabytes per second. Unfortunately, as pictured above, the needle teeters around 1 meg most of the time. Due to this issue alone I’m planning on staying at another Marriott on my next trip to the area.

Tags: Marriott

1 comment for Glacial Internet Access »

  1. My room at the Boston Marriott Peabody this past weekend had no wireless and the high-speed Internet access ($9.95 per day) was kaput. If you’re ever headed to that hotel, avoid Room 234! You can read about the dysfunctional STSN high-speed connection at:
    http://www.concierge.com/cntraveler/blogs/perrinpost/2006/09/desperately_try_1.html

    Wendy Perrin
    Consumer News Editor
    Conde Nast Traveler Magazine
    cntraveler.com/perrinpost

    Comment by wendyperrin — September 19, 2006 @ 3:40 pm

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